Last updated: November 7, 2025
Welcome to Truftrek. These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website www.truftrek.com (the “Site”) and any purchases or services provided through it.
By accessing or using our Site, you agree to these Terms. Please read them carefully before making any purchase.
🏢 1. About Truftrek
Truftrek is an online retail store offering high-quality footwear and lifestyle products.
Our business address is:
1208 E Hudson Blvd Apt P, Gastonia, NC 28054, United States
Email: help@truftrek.com
Phone: +1 (270) 641-8460
🛍️ 2. Use of Our Website
By using this website, you agree to:
- Use the Site only for lawful purposes.
- Provide accurate and up-to-date information when creating an account or placing an order.
- Not attempt to interfere with the Site’s operation, security, or other users.
We reserve the right to refuse service or cancel orders if we suspect fraudulent activity or policy violations.
💳 3. Product Information & Pricing
We make every effort to display accurate product information, images, and pricing.
However, occasional typographical or technical errors may occur.
- In case of a pricing error, we reserve the right to cancel or adjust your order before shipment.
- All prices on our website are listed in U.S. Dollars (USD).
- Shipping is free on all orders within the United States.
🚚 4. Orders & Payment
When you place an order, you agree to provide valid payment and shipping details.
We accept major credit/debit cards and other secure payment options displayed at checkout.
All payments are processed securely through our third-party payment providers.
Your order is confirmed once payment is successfully received.
🔄 5. Returns, Refunds & Cancellations
Please review our Refund & Return Policy and Shipping Policy for detailed information on our procedures.
- Returns are accepted within 15 days of delivery for unused and undamaged products.
- Refunds are issued to the original payment method after inspection.
- Orders can be cancelled within 12 hours of placement by contacting our support team.
🔐 6. Privacy & Data Protection
Your privacy matters to us. Any personal information collected through this website is handled in accordance with our Privacy Policy.
We use secure encryption technologies to protect your payment and personal data.
🧾 7. Intellectual Property
All content on Truftrek.com — including text, graphics, logos, product images, and designs — is the property of Truftrek and protected by applicable copyright and trademark laws.
You may not copy, reproduce, or distribute any content from this Site without written permission from Truftrek.
⚠️ 8. Limitation of Liability
To the fullest extent permitted by law, Truftrek shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
This includes, but is not limited to, loss of data, profits, or business interruption.
🛡️ 9. Indemnification
You agree to indemnify and hold harmless Truftrek, its owners, employees, and affiliates from any claims, damages, or losses resulting from your use of the Site or violation of these Terms.
🔄 10. Modifications to Terms
We may update or modify these Terms at any time. Updates will be posted on this page with a new “Last updated” date.
By continuing to use the Site after changes are posted, you agree to the revised Terms.
📞 11. Contact Us
If you have any questions about these Terms or our services, please contact us:
Truftrek
📧 help@truftrek.com
📞 +1 (270) 641-8460
🏠 1208 E Hudson Blvd Apt P, Gastonia, NC 28054, United States