Last updated: November 7, 2025
At Truftrek, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.truftrek.com (the “Site”).
By using our website, you agree to the terms described in this Privacy Policy.
🔍 1. Information We Collect
We collect personal and non-personal information to provide and improve our services.
This may include:
a) Information You Provide Directly
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely via third-party gateways)
- Account login details (if you create an account)
b) Automatically Collected Information
When you visit our Site, we may automatically collect certain information such as:
- Your IP address
- Browser type and version
- Device information
- Pages viewed and browsing behavior
- Cookies and similar tracking technologies
🍪 2. Cookies & Tracking Technologies
We use cookies to improve your browsing experience, analyze traffic, and personalize content.
You can choose to disable cookies through your browser settings; however, some features of the Site may not function properly without them.
💳 3. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders
- To send order confirmations, shipping updates, and customer support messages
- To improve our products, website, and customer experience
- To detect and prevent fraud or unauthorized activity
- To comply with legal obligations
We do not sell, rent, or trade your personal data to any third parties.
🤝 4. Sharing Your Information
We may share your information with trusted third parties that help us operate our business, such as:
- Payment processors (for secure payment handling)
- Shipping carriers (to deliver your order)
- Website analytics and advertising tools (e.g., Google Analytics)
These third parties only have access to the information necessary to perform their functions and are required to protect your data.
🌎 5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
If you wish to delete or update your information, please contact us at help@truftrek.com.
🔐 6. Data Security
We use industry-standard encryption (SSL) and secure payment gateways to protect your personal and financial data.
While we take all reasonable precautions, no method of data transmission over the internet can be guaranteed to be 100% secure.
👤 7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request information on how your data is processed
To exercise these rights, please contact us at help@truftrek.com.
📧 8. Email & Marketing Communications
By providing your email address, you may receive occasional updates, promotions, or special offers from Truftrek.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.
🧒 9. Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If we discover that we have unintentionally collected data from a child, we will delete it immediately.
🔄 10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
The latest version will always be posted on this page with an updated “Last Updated” date.
📞 11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Truftrek
📧 help@truftrek.com
📞 +1 (270) 641-8460
🏠 1208 E Hudson Blvd Apt P, Gastonia, NC 28054, United States